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Protection and privacy

Privacy policy

Last updated on December 06, 2023

We take the protection and respect of the privacy of the users of our website seriously and take the necessary measures to guarantee it. We are therefore committed to respecting the confidentiality of the personal information we collect as described below.

This Privacy Policy describes Soins Dentaires – Dental Care at Westmount Square.’s policies regarding the collection, use and disclosure of your personal information when you use our website ( westmountsmiles.com ): about the collection, use and disclosure of information we collect when you use our website ( westmountsmiles.com ). (the “Service”).

By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.

We may change this Privacy Policy at any time without prior notice to you and will post the revised Privacy Policy on the Service.

The revised policy will become effective on the day it is posted on the Service and your continued access or use of the Service after that date will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you consult this page regularly.

INFORMATION WE COLLECT

We will collect and process the following personal information about you:

  • Name
  • Email
  • Phone

COLLECTION METHODS

Your personal information is collected through the following methods:

  • Contact form
  • Appointment form

We use the information collected for the following purposes:

  • Contact

HOW WE USE YOUR INFORMATION:

We will use the information we collect about you for the following purposes:

  • Marketing/ Promotional
  • Testimonials
  • Administration info
  • Targeted advertising
  • Site protection

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

HOW WE SHARE YOUR INFORMATION:

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

  • Ad service
  • Analytics
  • Data collection & process

We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following:

(1) to comply with applicable law, regulation, court order or other legal process;

(2) to enforce your agreements with us, including this Privacy Policy; or

(3) ) to respond to claims that your use of the Service violates any third-party rights.

If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

RETENTION OF YOUR INFORMATION:

We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

YOUR RIGHTS:

In particular, Users have the right to do the following, to the extent permitted by law:

  • Withdraw consent at any time. Users have the right to withdraw their consent if they have already consented to the processing of their Personal Data.
  • Oppose the processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
  • Access their Data. Users have the right to know whether Data is processed by the Data Protection Officer, to obtain information on certain aspects of the processing and to obtain a copy of the Data being processed.
  • Verify and obtain a correction. Users have the right to verify the accuracy of their Data and to request that it be updated or corrected.
  • Limit the processing of their Data. Users have the right to restrict the processing of their Data. In this case, the Data Protection Officer will only process their Data for storage purposes.
  • Have their Personal Data deleted or erased. Users have the right to obtain the deletion of their Data from the Data Protection Officer.
  • Recover their Data and have them transferred to another data controller. Users have the right to retrieve their Data in a structured, commonly used and machine-readable format and, if technically possible, to have it transmitted to another data controller without hindrance of any kind.
  • Make a complaint. Users have the right to lodge a complaint with their competent data protection authority.

HOW TO EXERCISE YOUR RIGHTS:

Any request to exercise the User’s rights may be addressed to the Data Protection Officer using the contact details provided in this document. Such requests may be exercised free of charge and will receive a reply from the Data Protection Officer, providing Users with the information required by law, as soon as possible and always within one month.

Any rectification or erasure of Personal Data or limitation of processing will be communicated by the Data Protection Officer to each recipient to whom the Personal Data has been communicated, where applicable, unless this proves impossible or involves a disproportionate effort. At Users’ request, the Data Protection Officer will inform them of these recipients.

Please note that if you do not authorize us to collect or process the Personal Information requested, or if you withdraw your consent to the processing of such information for the purposes requested, you may not be able to access or use the services for which your information has been requested.

COOKIES:

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

SECURITY:

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

THIRD PARTY LINKS & USE OF YOUR INFORMATION:

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

GRIEVANCE / DATA PROTECTION OFFICER:

If you have any questions or concerns about the processing of your information available with us, you can send an email to our manager :

Dr Jeffrey Rein
Soins Dentaires – Dental Care at Westmount Square
1 Westmount Square, Suite C-400,
Westmount, Qc, H3Z 2P9
Email : info#westmountsmiles.com (* Please replace “#” by “@” when sending mail.)

We will address your concerns in accordance with applicable law.

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